Terms of service
Terms of Service – Heavy Is The Thread LLC
Last updated: 02/10/2026
Welcome to Heavy Is The Thread LLC. These Terms of Service outline the rules and conditions for using our website and purchasing our products. By accessing our site or making a purchase, you agree to these terms.
1. General Conditions
Heavy Is The Thread LLC reserves the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, copy, sell, or exploit any portion of the site or products without written permission.
We may update or modify these Terms of Service at any time. Your continued use of the site after changes are posted constitutes acceptance of those changes.
2. Online Store Terms
By using our website, you confirm that you are at least the age of majority in your state or province and legally allowed to make purchases.
You may not use our products for any unlawful or unauthorized purpose.
3. Accuracy of Information
We strive to display accurate product information, but errors such as typos, inaccuracies, or omissions may occur.
Heavy Is The Thread LLC reserves the right to correct errors, update information, or cancel orders if needed.
4. Products & Prices
Prices for our products are subject to change without notice.
We reserve the right to discontinue any product at any time.
All photos and mockups represent our products as closely as possible; however, colors and printing results may vary slightly.
5. Billing & Account Information
We may refuse any order you place. In the event of a cancellation or change, we will attempt to notify you using the email, phone number, or billing address provided.
You agree to provide current, accurate, and complete purchase and account information.
6. Shipping & Delivery
Shipping times are estimates and not guarantees.
Once an order leaves our facility, delays caused by USPS, UPS, or other carriers are outside of our control.
Customers are responsible for entering the correct shipping address. Heavy Is The Thread LLC is not liable for packages delivered to incorrect or incomplete addresses entered by the customer.
7. Returns & Refunds
Please refer to our Return & Refund Policy for full details.
Returned items must meet all eligibility requirements.
Heavy Is The Thread LLC reserves the right to refuse returns that do not meet policy conditions.
8. Prohibited Uses
You are prohibited from using our site or products for:
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Any unlawful purpose
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Violating laws or regulations
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Infringing on intellectual property
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Uploading viruses or malicious code
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Harassing, threatening, or discriminating
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Collecting personal information for harmful purposes
We may terminate your access if you violate any prohibited use.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how Heavy Is The Thread LLC collects and uses customer information.
10. Third-Party Links
Our site may include links to third-party websites.
Heavy Is The Thread LLC is not responsible for the content, accuracy, or policies of third-party sites.
11. Disclaimer of Warranties
Heavy Is The Thread LLC does not guarantee:
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uninterrupted service
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error-free performance
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that the site or server will be free of bugs or viruses
All products are provided “as is” and “as available.”
12. Limitation of Liability
Heavy Is The Thread LLC, including owners, employees, and partners, is not liable for any damages arising from:
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product misuse
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delays in shipping
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service interruptions
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errors or omissions
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unauthorized access
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any indirect or consequential damages
Your use of our products and site is at your own risk.
13. Indemnification
You agree to indemnify and hold harmless Heavy Is The Thread LLC from any claim or demand arising out of your breach of these Terms of Service or violation of any law or rights of a third party.
14. Governing Law
These Terms of Service are governed by the laws of the State of Ohio, without regard to conflict of law principles.
15. Contact Information
For questions about these Terms of Service, contact us at:
📧 info@heavyisthethread.com